Frequently Asked Questions (FAQ)
1. What services do you offer? West Coast Scapes is a full-service landscaping and hardscaping specialist. We provide comprehensive outdoor solutions including:
Landscaping Services: Garden design, turf installation, garden beds, irrigation systems, planting, and ongoing maintenanceHardscaping: Paving, retaining walls, decking, outdoor entertaining areas, and structural landscaping elementsFencing: All types of residential and commercial fencing including privacy fences, boundary fences, and decorative optionsPool Fencing: Certified pool safety barriers, glass pool fencing, aluminum pool fencing, and pool gate installationsComplete Backyard Makeovers: Full outdoor transformations from concept to completionWe handle both residential projects (single homes, apartments) and commercial projects (builders, developers, apartment complexes) across Western Australia.
2. Do you work with homeowners, builders, or both? We work with all three client types and have extensive experience with each:
Homeowners: We help families transform their outdoor living spaces, from small garden updates to complete backyard renovationsBuilders & Developers: We partner with construction professionals to deliver landscaping and hardscaping for new builds and developmentsApartment Complexes & Commercial Properties: We manage large scale projects for multi-unit developments and commercial spacesOur 100% in-house team approach ensures consistent quality control regardless of project size or client type.
3. How long does a typical landscaping project take?Project timelines vary based on scope and complexity:
Project Type Typical TimelineFencing (standard) 1–3 daysPool fencing 2–5 daysSmall garden/landscaping 3–7 daysMedium backyard makeover 1–3 weeksLarge residential transformation 3–6 weeksCommercial projects 4–12 weeksDuring your initial consultation, we'll provide a detailed timeline specific to your project, including milestones and completion dates. Factors that can affect timing include weather conditions, material availability, and project complexity.
4. What areas of Western Australia do you service?We deliver high quality residential and commercial projects across Western Australia, with a focus on the Perth metropolitan area and surrounding regions.
Our service areas typically include:Perth CBD and inner suburbsNorthern suburbs (Joondalup, Wanneroo, Yanchep)Southern suburbs (Fremantle, Rockingham, Mandurah)Eastern suburbs (Midland, Mundaring)Western suburbs (Subiaco, Cottesloe, Claremont)Peel and South West regions (by arrangement)Contact us to confirm service availability for your specific location.
5. Are your pool fences compliant with Western Australian safety regulations? Yes. All our pool fencing installations fully comply with Western Australian pool safety laws and Australian Standards AS1926.1.Our certified installations include:Self-closing and self-latching gatesMinimum height requirements (1200mm for pool barriers)Non climbable zones (NCZ) maintainedAppropriate gap spacing to prevent child accessGlass, aluminum, or steel options that meet strength and durability standardsWe handle the entire process including site assessment, design, installation, and can provide compliance certificates where required. Safety is our priority we ensure your pool area is secure and legally compliant.
6. Why is your "100% in-house team" important for my project?Our 100% in house team model delivers significant advantages for your project:
Benefit What It Means for You Quality Control Consistent workmanship standards across every phase no variation in qualityEfficient Delivery Coordinated scheduling and streamlined communication projects finish on timeClear Communication Direct contact with the team doing the work no miscommunication through middlemenCost Efficiency No subcontractor markups better value for your investmentSafety & Insurance Fully insured, trained employees.This approach ensures that the craftsmanship, precision, and durability we promise are delivered on every single project.
7. What materials do you use, and how durable are they?We use only high quality, weather resistant materials selected specifically for Western Australia's climate conditions and are supplied by all Australian suppliers:
Fencing & Pool Fencing:
Powder coated aluminum (corrosion-resistant, low maintenance)Tempered safety glass (strength and visibility)Treated hardwood and composite materials (rot resistant)Colorbond steel (25+ year warranty against corrosion)Hardscaping:
Concrete pavers and natural stone (UV stable, slip resistant)Treated timber and composite decking (termite resistant, long-lasting)Engineered retaining wall systems (structural integrity guaranteed) Landscaping:Drought-tolerant native and adapted plant speciesHigh-quality soils and mulchesProfessional-grade irrigation componentsAll materials are selected for durability, aesthetic appeal, and suitability to our local West Coast environment.
8. How do I get a quote, and what does the process involve?Our quoting process is straightforward and transparent:
Step 1: Initial Contact
Call us or fill out our online enquiry formBriefly describe your project (fencing, landscaping, backyard makeover, etc.)Step 2: On Site Consultation
We visit your property to assess the siteDiscuss your vision, preferences, and budgetTake measurements and identify any technical requirementsAnswer your questions and offer professional recommendationsStep 3: Detailed Quote
Within 2–5 business days, you'll receive a comprehensive written quoteItemized breakdown of costs (materials, labor, timeframe)Project timeline and milestone scheduleTerms and conditions clearly outlinedStep 4: Project Approval
Review and approve the quoteWe schedule your project start dateDeposit payment to secure materials and schedulingNo-obligation consultations we're happy to discuss your project and provide expert advice even if you're still in the planning phase. One key point to emphasise is that I personally handle both the quoting and the delivery of the job. Unlike many companies that send a salesperson to quote and then hand the work over to others, WCS manages the entire process end-to-end from initial consultation through to final handover.
9. Do you offer any warranties or guarantees?Yes, we stand behind our workmanship and materials with comprehensive warranties:Coverage DetailsWorkmanship Guarantee 2-year warranty on all installation workMaterial Warranties Manufacturer warranties apply (Colorbond 25+ years, glass fencing 10+ years, etc.)Structural Integrity Guaranteed on retaining walls, decking, and hardscaping structuresIf any issues arise due to our workmanship or material defects, we'll return to rectify the problem at no additional cost. Our reputation is built on long-lasting results, and we take warranty claims seriously.
10. Can you work with my existing builder or do you only handle the landscaping portion?We offer flexible engagement options to suit your project needs:
Option A: Independent Landscaping ContractYou hire us directly for your landscaping/hardscaping needsWe coordinate with your builder to align timelinesIdeal for homeowners managing their own projectOption B: Builder Partnership
Your builder contracts us as their preferred landscaping partnerWe integrate with the construction schedule seamlesslyRegular communication with the builder to ensure smooth handoversOption C: Design & Construct
We can manage the entire outdoor transformation from concept to completionCoordinate all trades and materialsSingle point of contact for your outdoor projectWe've worked successfully with many of Western Australia's leading builders and developers, and understand the importance of meeting construction milestones and maintaining professional relationships.
Have More Questions?If you have questions we haven't covered here, we're happy to help. Contact West Coast Scapes for personalised advice about your landscaping, hardscaping, fencing, or backyard transformation project.
📞 Call us for a no obligation consultation, or fill out our online enquiry form and we'll get back to you within 24 hours.
West Coast Scapes Craftsmanship, Precision & Durability for Every Western Australian Outdoor Project